Question 1

What size generator do I need?

Accepted Answer

The right generator size depends on your power needs. We offer a free site survey and load assessment to recommend the best fit for your home or business.

Question 2

How often should I service my generator?

Accepted Answer

Generators should be serviced at least once a year, or after every 100–200 hours of use. Regular maintenance ensures reliable performance and extends lifespan.

Question 3

What is load bank testing?

Accepted Answer

Load bank testing checks your generator’s performance under real electrical loads. It helps identify issues before they cause a failure, especially for standby units.

Question 4

What happens during an emergency call-out?

Accepted Answer

Our team responds 24/7. We quickly assess the problem—whether it's a generator, AC, or electrical failure—and work to restore your system on the spot.

Question 5

Do you offer warranties?

Accepted Answer

Yes, we support manufacturer warranties for all major brands and back our work with service guarantees. We’ll explain full coverage details during your consultation.

FREQUENTLY ASKED QUESTIONS

What size generator do I need?

How often should I service my generator?

What is load bank testing?

What happens during an emergency call-out?

Do you offer warranties?